[aisle] PE Designs

Mon Feb 24 11:59:44 CST 2020

I did not. A teacher emailed me that she got a reservation reminder so I went and checked and there it was/is.

When I log in I get this message:
2/23/2020: System restored from catastrophic server crash. Our hosting company was unable to provide backups of our database. Our last offsite backup was Nov 7, 2019. Reservations added, deleted, or edited after Nov 7, 2019 must be re-added, re-deleted, or re-edited. I have spent the week looking at options, and know that many folks will not be happy. I take full responsibility for not having more current offsite backups. -TLE

Gail Meyer, Librarian
TF South High School
(708) 585-2197
gmeyer at tfd215.org

From: Kathie Kielminski via AISLE<mailto:aisle at list.railslibraries.info>
Sent: Monday, February 24, 2020 11:52 AM
To: AISLE-Share: Association of Illinois School Library Educators discussion list<mailto:aisle at list.railslibraries.info>
Cc: Kathie Kielminski<mailto:kathie at kielminski.com>
Subject: Re: [aisle] PE Designs

My calendar still is not up.  Did you have to do anything special?
On February 24, 2020 at 12:16 PM ROSEANN JANUSZ via AISLE <aisle at list.railslibraries.info> wrote:

I haven't heard much, other than any reservations made from November forward have been lost due to a server error.  I am reluctant to use them and am looking into new Facility Schedulers. If anyone has one they really like, I'd appreciate hearing about it. Perhaps that would be good information to share with the group, I imagine many are in the same boat.

Thanks!

Rose

Rose Janusz, MLIS
Library Media Center Director
DuPage High School District 88
GSA Sponsor, WBHS
Ph. (630) 628-2611
rjanusz at dupage88.net<mailto:rjanusz at dupage88.net>

>>> "Meyer, Gail via AISLE" <aisle at list.railslibraries.info> 2/24/2020 11:08 AM >>>
I see the PE design scheduler is back up. Has anyone actually HEARD from them?  We spent days making a backup and contacting teachers to try and put humpty dumpty back together again. I’m not sure I want to continue using them if they can’t explain what happened and how they will prevent this sort of thing in the future.

Feel free to email me off-list.

Gail Meyer, Librarian
TF South High School
(708) 585-2197
gmeyer at tfd215.org

From: Wagoner, Benjamin via AISLE<mailto:aisle at list.railslibraries.info>
Sent: Wednesday, February 19, 2020 6:31 AM
To: AISLE-Share: Association of Illinois School Library Educators discussion list<mailto:aisle at list.railslibraries.info>
Cc: Wagoner, Benjamin<mailto:benjamin.wagoner at d303.org>
Subject: Re: [aisle] PE Designs

Allison,

Any updates?  I have tried calling and the mailbox is full.  I just tried getting in, and it's not working...

Ben

On Tue, Feb 18, 2020 at 2:53 PM Allison Bava via AISLE < aisle at list.railslibraries.info<mailto:aisle at list.railslibraries.info>> wrote:
The company that controls the server is down.  We haven't received any contact back from them, but one of the creators works in district.  Hopefully they can get it back up and the company backed up their server so that nothing is lost.
Allison Bava
Library Department Chair
Downers Grove North High School
"You'll never be bored when you try something new.  There's really no limit to what you can do!"

On Tue, Feb 18, 2020 at 2:06 PM Kathie Kielminski via AISLE < aisle at list.railslibraries.info<mailto:aisle at list.railslibraries.info>> wrote:
I am also down.  When I started thinking about it I cannot remember getting an invoice from them this year so I was wondering if they just shut me down for not paying.  Sounds like there is a bigger issue.

Kathie Kielminski
Indian Trail Jr. High
kathie at kielminski.com<mailto:kathie at kielminski.com>
On February 18, 2020 at 2:56 PM Kelly Roberts via AISLE < aisle at list.railslibraries.info<mailto:aisle at list.railslibraries.info>> wrote:

They have been down since Saturday. I have had no answers to any of my calls or emails (nor to any of the calls and emails from anyone in our district). I spend the better part of the day creating a backup scheduler to put into play, as I'm concerned that they may have just shut down the business with no advance notice to their customers. I hope that is not the case, but their own website is down and their voicemail appears to be full.

Best,
Kelly

On Tue, Feb 18, 2020 at 1:54 PM Meyer, Gail via AISLE < aisle at list.railslibraries.info<mailto:aisle at list.railslibraries.info>> wrote:
Down all day and incredibly frustrated. I have sent an email and left a voicemail with no response.  We are new to this; do they go down often?

Gail Meyer, Librarian
TF South High School
(708) 585-2197
gmeyer at tfd215.org<mailto:gmeyer at tfd215.org>

From: ROSEANN JANUSZ via AISLE<mailto:aisle at list.railslibraries.info>
Sent: Tuesday, February 18, 2020 1:52 PM
To: aisle at list.railslibraries.info<mailto:aisle at list.railslibraries.info>
Cc: ROSEANN JANUSZ<mailto:RJANUSZ at dupage88.net>
Subject: [aisle] PE Designs

Greetings All!

Is anyone else experiencing difficulty with the Facilities Scheduler through PE Designs? We've been down all day and are having no luck reaching John, Tim or Scott.

Thanks for any insight!

Rose

Rose Janusz, MLIS
Library Media Center Director
DuPage High School District 88
GSA Sponsor, WBHS
Ph. (630) 628-2611
rjanusz at dupage88.net<mailto:rjanusz at dupage88.net>

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St. Charles North High School

  255 Red Gate Road, St. Charles, IL

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