[aisle] Follett rep response time - 1 - 1.5 months

Barb Miller bmiller at troy30c.org
Wed Mar 24 10:06:52 CDT 2021


It may be luck of the draw. Mine replies the same day - sometimes within an
hour.

Barb Miller
Learning Resource Center Facilitator
Troy Community Consolidated School District 30C


*“What a school thinks about its library is a measure of what it feels
about education.” Harold Howe*


On Wed, Mar 24, 2021 at 10:03 AM Emily Meszaros via AISLE <
aisle at list.railslibraries.info> wrote:

> Hi all,
>
> Is it just the luck of the draw that it takes my Follett rep over a month,
> consistently, to reply to my emails?  Does anyone have advice for how to
> improve this relationship?  I usually email and then follow up 2 or 3 times
> before the rep urgently responds.
>
> Thanks,
>
> Emily
>
> --
> Emily Meszaros, MLIS
> Chelsea Elementary Library
> Frankfort, IL
> 815-469-2309 x.4531
> MAILMAN_MIMEDEFANG
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