[aisle] Follett rep response time - 1 - 1.5 months

[Wagoner, Benjamin]

Emily,

I'm so sorry that you're having those issues.  My rep is
extremely responsive and helpful.

Ben

On Wed, Mar 24, 2021 at 10:07 AM Barb Miller via AISLE <
aisle at list.railslibraries.info> wrote:

> It may be luck of the draw. Mine replies the same day - sometimes within
> an hour.
>
> Barb Miller
> Learning Resource Center Facilitator
> Troy Community Consolidated School District 30C
>
>
> *“What a school thinks about its library is a measure of what it feels
> about education.” Harold Howe*
>
>
> On Wed, Mar 24, 2021 at 10:03 AM Emily Meszaros via AISLE <
> aisle at list.railslibraries.info> wrote:
>
>> Hi all,
>>
>> Is it just the luck of the draw that it takes my Follett rep over a
>> month, consistently, to reply to my emails?  Does anyone have advice for
>> how to improve this relationship?  I usually email and then follow up 2 or
>> 3 times before the rep urgently responds.
>>
>> Thanks,
>>
>> Emily
>>
>> --
>> Emily Meszaros, MLIS
>> Chelsea Elementary Library
>> Frankfort, IL
>> 815-469-2309 x.4531
>> MAILMAN_MIMEDEFANG
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>
>
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-- 


*Ben Wagoner*

  LRC Director/Media Specialist

St. Charles North High School

  255 Red Gate Road, St. Charles, IL


Currently reading: Sorcery of Thorns - Margaret Rogerson


St. Charles CUSD 303 <http://district.d303.org/>

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