[aisle] Wondering about Destiny

[Timmons, Heather]

I was just going to send an email to see if anyone else is having trouble
with Destiny.  For our district it's a complete DISASTER and has been the
whole year.  Yesterday we hit our all time low with speed...painful.
Although I'm not sure we have experienced the exact same thing as Margo
mentioned, we are definitely having all kinds of strange things happen.
Books we have just checked in (and show as checked in on the screen) still
show checked out on the students record.  Our district is on the phone with
Follett multiple times daily and has been for weeks.  No improvement.
Does anyone have any inside scoop on what's going on?  Is this speed issue
(and all the weird stuff) happening in other districts??



On Wed, Nov 3, 2021 at 9:56 AM Margo Newtown via AISLE <
aisle at list.railslibraries.info> wrote:

> We noticed today when we go into a book's history or a patron's history,
> it shows Patron Deleted for all past checkouts - anything beyond September
> 2021.  Anyone have any idea why this might be happening?
>
> --
> Margo Newtown
> Sheridan School Librarian
> 847-615-6078
> @SHlightbulblab
> *LIBRARY TAGLINE: Empowering Lifelong Readers as Learners*
>
>
>
>
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