<div dir="ltr">Emily,<div><br></div><div>I'm so sorry that you're having those issues. My rep is extremely responsive and helpful. </div><div><br></div><div>Ben</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Mar 24, 2021 at 10:07 AM Barb Miller via AISLE <<a href="mailto:aisle@list.railslibraries.info">aisle@list.railslibraries.info</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">It may be luck of the draw. Mine replies the same day - sometimes within an hour. <div><br clear="all"><div><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><font face="arial,helvetica,sans-serif">Barb Miller</font><div>Learning Resource Center Facilitator</div><div>Troy Community Consolidated School District 30C</div><div><br></div><div><i><font face="arial narrow, sans-serif"><span style="color:rgb(24,24,24);font-size:14px">“What a school thinks about its library is a measure of what it feels about education.” </span><br style="color:rgb(24,24,24);font-size:14px"><span style="color:rgb(51,51,51);font-size:14px">Harold Howe</span></font></i><br></div></div></div></div></div></div></div></div></div></div></div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Mar 24, 2021 at 10:03 AM Emily Meszaros via AISLE <<a href="mailto:aisle@list.railslibraries.info" target="_blank">aisle@list.railslibraries.info</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">Hi all,<div><br>Is it just the luck of the draw that it takes my Follett rep over a month, consistently, to reply to my emails? Does anyone have advice for how to improve this relationship? I usually email and then follow up 2 or 3 times before the rep urgently responds. <br><br>Thanks,<br><br>Emily<br clear="all"><div><br></div>-- <br><div dir="ltr"><div dir="ltr"><div style="color:rgb(34,34,34)">Emily Meszaros, MLIS</div><div style="color:rgb(34,34,34)">Chelsea Elementary Library</div><div style="color:rgb(34,34,34)">Frankfort, IL </div><div style="color:rgb(34,34,34)">815-469-2309 x.4531</div></div></div></div></div>
MAILMAN_MIMEDEFANG<br>
_______________________________________________<br>
AISLE mailing list<br>
<a href="mailto:AISLE@list.railslibraries.info" target="_blank">AISLE@list.railslibraries.info</a><br>
<br>
For list archives and subscription options, visit:<br>
<a href="http://list.railslibraries.info/cgi-bin/mailman/listinfo/aisle" rel="noreferrer" target="_blank">http://list.railslibraries.info/cgi-bin/mailman/listinfo/aisle</a><br>
<br>
To unsubscribe, send a message to:<br>
<a href="mailto:aisle-leave@list.railslibraries.info" target="_blank">aisle-leave@list.railslibraries.info</a><br>
<br>
<a href="https://www.aisled.org/" rel="noreferrer" target="_blank">https://www.aisled.org/</a></blockquote></div>
<br>
---------------------------------------------------------<br>This electronic message (and any associated file<br>attachments) is intended only for the use of the individual<br>or entity to which it is addressed. It may contain privileged or<br>confidential information. Unauthorized review, forwarding,<br>printing, copying, or other distribution of this message is<br>strictly prohibited. If you received this message in error,<br>please promptly delete this message and notify the sender<br>by e-mail.<br>MAILMAN_MIMEDEFANG<br>
_______________________________________________<br>
AISLE mailing list<br>
<a href="mailto:AISLE@list.railslibraries.info" target="_blank">AISLE@list.railslibraries.info</a><br>
<br>
For list archives and subscription options, visit:<br>
<a href="http://list.railslibraries.info/cgi-bin/mailman/listinfo/aisle" rel="noreferrer" target="_blank">http://list.railslibraries.info/cgi-bin/mailman/listinfo/aisle</a><br>
<br>
To unsubscribe, send a message to:<br>
<a href="mailto:aisle-leave@list.railslibraries.info" target="_blank">aisle-leave@list.railslibraries.info</a><br>
<br>
<a href="https://www.aisled.org/" rel="noreferrer" target="_blank">https://www.aisled.org/</a></blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div style="text-align:center"><div style="text-align:left"><span><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><br></p></span></div><div style="text-align:left"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><table style="border:none;border-collapse:collapse"><tbody><tr style="height:105pt"><td style="border-right:1.5pt solid rgb(115,11,18);vertical-align:middle;padding:5pt"><p dir="ltr" style="line-height:1.44;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><img src="https://docs.google.com/uc?export=download&id=18XxlNUtc1JFUr5w6pQMRWMzKX1rPe61X&revid=0ByUq139SZV-aeEM4c1pxWnJ5d3JrTVlBdzBCYVlQc0tLeGZvPQ" width="200" height="198"></span></p></td><td style="border-left:1.5pt solid rgb(115,11,18);vertical-align:top;padding:5pt"><p dir="ltr" style="line-height:1.44;text-indent:5pt;margin-top:0pt;margin-bottom:0pt"><font color="#000000" face="Oswald, sans-serif"><span style="font-size:14.6667px;white-space:pre-wrap"><b>Ben Wagoner</b></span></font></p><p dir="ltr" style="line-height:1.44;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:Poppins,sans-serif;color:rgb(0,0,0);background-color:transparent;font-style:italic;vertical-align:baseline;white-space:pre-wrap"> </span><span style="font-size:10pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-style:italic;vertical-align:baseline;white-space:pre-wrap">LRC Director/Media Specialist </span></p><p dir="ltr" style="line-height:1.44;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-style:italic;vertical-align:baseline;white-space:pre-wrap"> St. Charles North High School</span></p><p dir="ltr" style="line-height:1.44;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-style:italic;vertical-align:baseline;white-space:pre-wrap"></span></p><p dir="ltr" style="line-height:1.44;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-style:italic;vertical-align:baseline;white-space:pre-wrap"> 255 Red Gate Road, St. Charles, IL</span></p><p dir="ltr" style="line-height:1.44;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-style:italic;vertical-align:baseline;white-space:pre-wrap"><br></span></p><p dir="ltr" style="line-height:1.44;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-style:italic;vertical-align:baseline;white-space:pre-wrap"> Currently reading: Sorcery of Thorns - Margaret Rogerson</span></p><p dir="ltr" style="line-height:1.44;margin-top:0pt;margin-bottom:0pt"><br></p><p dir="ltr" style="line-height:1.44;text-indent:5pt;margin-top:0pt;margin-bottom:0pt"><a href="http://district.d303.org/" style="color:rgb(17,85,204)" target="_blank"><span style="font-size:10pt;font-family:Oswald,sans-serif;color:rgb(115,11,18);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">St. Charles CUSD 303</span></a></p><p dir="ltr" style="line-height:1.44;text-indent:5pt;margin-top:0pt;margin-bottom:0pt"><span style="background-color:transparent;color:rgb(0,0,0);font-family:Arial;font-size:10pt;white-space:pre-wrap;text-indent:5pt">331.228.6324</span></p><p dir="ltr" style="line-height:1.44;text-indent:5pt;margin-top:0pt;margin-bottom:0pt"><a href="https://sites.google.com/d303.org/scnlrc/home" target="_blank">LRC Website</a></p><p dir="ltr" style="line-height:1.44;text-indent:5pt;margin-top:0pt;margin-bottom:0pt"><span style="background-color:transparent;color:rgb(0,0,0);font-family:Arial;font-size:10pt;white-space:pre-wrap;text-indent:5pt"><a href="https://twitter.com/DubOfTheHub" target="_blank">@DuboftheHub</a></span></p><p dir="ltr" style="line-height:1.44;text-indent:5pt;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(17,85,204);text-indent:0px;font-size:10pt;font-family:Arial;background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><a href="https://twitter.com/StCharlesD303?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor" style="color:rgb(17,85,204);text-indent:0px" target="_blank"><img src="https://lh6.googleusercontent.com/tuiU4zAn744IGPVG0stAk0SzvN5B-u-_NpI9dbM6Q3mNDGqam6dkQAI4koMa4KlHbCnxOkqf-TLNt3CKDGxkKbeOzwfLdbhTNADrdWzAIDfA5DLVboLv8oz_lHVOtFepMTW2MXWW" width="22" height="22" style="border: none;"></a></span><a href="https://www.facebook.com/St-Charles-District-303-125824210789789/" style="color:rgb(17,85,204);text-indent:0px" target="_blank"><span style="font-size:11pt;font-family:Arial;background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><img src="https://lh3.googleusercontent.com/3Ns41ME_GrqNPtUmZ4XF9oamLf3eHqJ5VQobVQtraqCPWcPbHQQDzrytuOvSGCf6cKg6rsNkJjkY1aBw6PpxdSe0KTeXjQZeP1qBwGTslftrYgjAXLRlL1WD0NDCmhOhHPdGnMWA" width="22" height="22" style="border: none;"></span></a><span style="color:rgb(17,85,204);text-indent:0px;font-size:11pt;font-family:Arial;background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><a href="https://www.instagram.com/stcharlesd303/" style="color:rgb(17,85,204);text-indent:0px" target="_blank"><img src="https://lh3.googleusercontent.com/YReM9tl1atujF39PMy8lmQV7eL1NeKPEsm7oTXFr19yD5Ytf8XvX_4jJwIDaWNryHqJ2Kg9QVzQIGKCgiM7rlEGLmMjRTsF7qbUf86zs8Hiwl37L4FFaXGMj0mzlTjRGIzRM9qga" width="29" height="22" style="border: none;"></a></span></p><p dir="ltr" style="line-height:1.44;text-indent:5pt;margin-top:0pt;margin-bottom:0pt"><a href="https://calendar.google.com/calendar/u/0/selfsched?sstoken=UUlPOVZIM3ladUZPfGRlZmF1bHR8ZmY3YmMxZDhlNDQ0NzZhNWUxZmFiMjdkNWQxYjU5ZDU" target="_blank">Book an appointment</a></p></td></tr></tbody></table></div></div></div></div></div></div></div></div></div><br></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>