<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:#954F72;
text-decoration:underline;}
p
{mso-style-priority:99;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri",sans-serif;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="#0563C1" vlink="#954F72">
<div class="WordSection1">
<p style="background:white"><span style="font-size:11.0pt;font-family:"Tahoma",sans-serif;color:#333333">SWAN Libraries -<o:p></o:p></span></p>
<p style="background:white;font-variant-ligatures: normal;font-variant-caps: normal;orphans: 2;text-align:start;widows: 2;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:11.0pt;font-family:"Tahoma",sans-serif;color:#333333">SirsiDynix has posted an alert on their support site concerning BLUEcloud Commerce. See below. We will keep you updated on the situation.<o:p></o:p></span></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Tahoma",sans-serif;color:#333333"><o:p> </o:p></span></p>
<p style="background:white"><strong><span style="font-family:"Tahoma",sans-serif;color:#333333">Temporary issue with Enterprise and swipe payments due to BLUEcloud Commerce</span></strong><span style="font-size:11.0pt;font-family:"Tahoma",sans-serif;color:#333333"><o:p></o:p></span></p>
<p style="background:white;font-variant-ligatures: normal;font-variant-caps: normal;orphans: 2;text-align:start;widows: 2;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:11.0pt;font-family:"Tahoma",sans-serif;color:#333333">We are aware of an issue with BLUEcloud Commerce that is prohibiting some Libraries from processing swipe payments and some payments through Enterprise. <o:p></o:p></span></p>
<p style="background:white;font-variant-ligatures: normal;font-variant-caps: normal;orphans: 2;text-align:start;widows: 2;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:11.0pt;font-family:"Tahoma",sans-serif;color:#333333">We are testing an update that we hope to apply by the end of the week that will alleviate these issues. This patch will be provided automatically so you will not need to take any
action.<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you for your patience!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="color:black">Lauren Levaggi</span></b><span style="color:black"><br>
<i>Support Analyst, Member Services</i><br>
</span><span style="color:#1F497D"><a href="mailto:lauren@swanlibraries.net"><span style="color:blue">lauren@swanlibraries.net</span></a></span><span style="color:black"> • </span>(630)326-8621<span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">SWAN Library Services<span style="color:black"><br>
125 Tower Drive, Burr Ridge, IL 60527<br>
</span><span style="color:#1F497D"><a href="https://www.swanlibraries.net/"><span style="color:blue">swanlibraries.net</span></a></span><span style="color:black"> •
</span><span style="color:#1F497D"><a href="https://catalog.swanlibraries.net/"><span style="color:blue">catalog.swanlibraries.net</span></a></span><u><span style="color:blue"><o:p></o:p></span></u></p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</body>
</html>